Thank you for all of your support and love for NORA INU. We've made some changes to our online store and we would like to take this time to inform you about all the new additions and updates we have made.
Here you can find all the latest on product release information, shop information, and event information.
Here we will write about things that inspire us, offer some behind-the-scenes look at out process of creating items, discuss movies, and reflect on anything that pops in our minds.
◼ Return Policy
We’ve updated our Return Policy with more detailed instructions on how to make returns or exchanges as well as how shipping, international shipping, tracking, and refunds work. To learn more, read here.
We’ve also updated our FAQ page to address more specific questions about release dates/times, restocks, internship/job opportunities, and more. To learn more, read here.
◼ Customer Service
Our online customer service hours are now set at Monday-Friday from 9:00am to 5:00pm PST. Please allow up to 24 hours for a response to your inquiry. Emails sent during non-office hours will be handled on our next business day. To learn more, read here.
◼ Shipping and Delivery
Lastly, we’ve also made updates to our shipping and processing time due to the ongoing pandemic. To learn more, read here.
Thank you again for the continued support. We have a lot planned for the new year so stay tuned. To keep up to date on the latest, please follow us on our official Instagram page or follow our newsletter.