NORA INU is a streetwear brand featuring original artwork by Dylan Tsubasa. 

NORA INU was inspired by the Kurosawa film of the same name. It translates to "Stray Dog" in English. 

We make our items in very limited quantities so each item is a NORA INU one-time exclusive. In most cases, once an item is gone, it doesn't come back. 

We use 100% combed ring spun-cotton shirts for a soft and breathable feel. 

Since our shirts are 100% cotton, they will shrink a bit. Follow the washing instructions for the best possible results.

We try to get items shipped out within 5-7 business days. Standard US shipping takes 2-5 days. 

We print our designs using the standard screen-printing process with either water-based ink or plastisol ink. All the ink used meet United States Regulations and Standards.

All of our shirts are unisex. Make sure to refer to our sizing guide to find the best size for you. Click here to check it out. 

NORA INU accepts PayPal, Apple Pay, and major credit/debit cards, such as Visa, MasterCard, American Express, Discover, and JCB.

Yes, your personal information will never be sold, rented, or shared with any third party. This excludes the sharing of your shipping address with one of our shipping providers (UPS, FedEx, etc.) and the transmitting of your credit card information to our credit card processor, so we can process your payment. These two exceptions are necessary for any transaction that takes place on any website where a physical product is being sold.

Yes, we have one of these as well.

Returns

If you are not 100% satisfied with your purchase, simply send it back within 30 days and we’ll refund the full cost of the item minus shipping costs. However, all transactions during sales are final. 

Once a request for a return is made, we will send a return label. After we receive the original package, you will be refunded the full cost of the item minus shipping costs. 

To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. All tags must still be attached. Final Sale items or items bought through a special deal (like the Mystery Bag) can not be returned or exchanged. No returns, refunds, or exchanges on international orders at the moment. Nora Inu will not be responsible for the costs of shipping for returns. 

Exchanges

If you need to trade your item for a different size or color, contact us and we’ll send you a return label. Only qualifying items can be exchanged. You will be responsible for your own shipping costs on exchange items.  No returns, refunds, or exchanges on international orders at the moment. All transactions during sales are final. 

Since Shopify doesn’t have an exchange system built in, there are two possible ways an exchange can be made:

1. Once we receive the original item, we can refund the original order and you can make a new order through our website for the item you want. The refund might take a few days to process depending on your card issuer’s policies. 

OR

2. Once we receive the original item, we can send you an invoice with the new shipping fee for the exchange item. If the new item has a higher value than the original item, the difference will be added to the invoice. Orders will not be sent out until shipping fees are paid.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returns or exchanges of an item. If you receive a refund, the cost of return shipping will be deducted from your refund. 

If you have any further questions, email us at info@nora-inu.com.